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Service
Scale support & drive customer retention
Easily scalable customer support and proactive customer retention software that fuels your business growth.
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4.9
from 4200+ reviews
60,000+ customers in 140 countries grow their businesses with TXF
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Deliver exceptional customer value & drive long-term retention.
To increase customer retention, you need to focus on delivering customer value. Service Hub turns your customer experience from a cost center to a revenue driver.
Service Hub is AI-powered, omni-channel, and connected to marketing and sales data on a unified customer platform. The result? Easily scalable customer support and proactive customer retention that fuels your business growth.
Service Hub is AI-powered, omni-channel, and connected to marketing and sales data on a unified customer platform. The result? Easily scalable customer support and proactive customer retention that fuels your business growth.
Solutions to Your Biggest Service Obstacles
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Scale Support
Deliver support at scale with AI-powered self-service, an omni-channel help desk, and 24/7 availability.
Service Hub helps you gather important insights about your customers, track their interactions, and deliver fast and personalized service experiences that keep them coming back for more. Deepen your customer relationships and build a loyal customer base that will drive your business forward.
Service Hub helps you gather important insights about your customers, track their interactions, and deliver fast and personalized service experiences that keep them coming back for more. Deepen your customer relationships and build a loyal customer base that will drive your business forward.
Popular Features
Tixa
Provide customers with fast solutions using AI-powered customer agents that are available 24/7.
Tixa
Replace traditional Call Centers & IVR systems with intelligent, engaging AI Agent Teams.
Meet your customers wherever they are by accessing multiple channels in the inbox and seamlessly switching between them.
Empower your reps to manage and resolve tickets in an AI-first workspace. 360-degree intelligence is built right into every interaction.
Keep your team organized and nimble by ensuring every rep can access the right tools.
Manage your support team at scale with advanced SLAs that increase rep efficiency and customer transparency.
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Drive Retention
Using a patchwork of tools to manage customer success can cause a disjointed experience, resulting in lost revenue. Grow customers smarter with unified and proactive tools that uncover new opportunities to improve customer health and expand your revenue.
With Service Software, you can identify opportunities to upsell or cross-sell, track customer satisfaction trends, and drive proactive customer retention.
With Service Software, you can identify opportunities to upsell or cross-sell, track customer satisfaction trends, and drive proactive customer retention.
Popular Features
Empower customers to get the help they need through a secure customer portal that keeps track of their support tickets and helps reduce time to resolution.
Create NPS, CSAT, CES, and custom surveys to gather critical customer feedback. Receive more Google & Facebook 5 star reviews.
Help customers help themselves, and reduce your number of support requests.
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Leverage 360-Degree Software and Insights
TXF's Service software is connected to marketing and sales, and powered by TXF’s Smart CRM to deliver more complete insights out-of-the-box and unify your customer-facing teams.
Drive powerful collaboration and unification between your customer experience, marketing, and sales teams, providing confidence, context, and credibility in your customer conversations.
Drive powerful collaboration and unification between your customer experience, marketing, and sales teams, providing confidence, context, and credibility in your customer conversations.
Popular Features
Get full visibility into your process so you can forecast effectively and deliver exceptional results.
Use AI to bring the voice of the customer directly into your CRM and provide better coaching for your team with insights from customer calls.
Stay productive on the go with the tools you need to collaborate and deliver agile support.
Uncover key insights with out-of-the-box reports that help you deliver efficient, authentic service.
Eliminate unnecessary manual processes so your team can focus on solving customer problems.
Receive inbound calls from your customers and track them in TXF.
Service Software That Grows With You
Below is the pricing for the TXF Customer Platform, highlighting its core service software features. For a detailed breakdown of feature tiers and usage limits, please visit our pricing page.
Core
Includes unlimited CRM & 3 seats
Starts at
$120/month
Key Marketing features:
Advanced reporting
160$/mo
Pro
Includes unlimited seats
Starts at
$500/month
Everything in Core, plus:
Advanced reporting
Most popular
Signature
Includes unlimited business units
Starts at
$2400/month
Everything in Professional, plus:
Advanced reporting
Custom pricing
Core
Includes unlimited CRM & 3 seats
Starts at
$120/month
Key Marketing features:
Advanced reporting
160$/mo
Pro
Includes unlimited seats
Starts at
$500/month
Everything in Core, plus:
Advanced reporting
Most popular
Signature
Includes unlimited business units
Starts at
$2400/month
Everything in Professional, plus:
Advanced reporting
Custom pricing
It’s already easy to use. But we’re still here for you.
Get started easily with a personalized onboarding plan tailored to your industry and needs to help you unlock value better.
Reach our 4.79/5 rated multinational team via video calls, email, or live chat, receive fast expert help for any platform-related inquiries.
Digital Marketing
Discover our award-winning services in Marketing, Branding, Content Creation, Web Design & Development & more.
The TXF Customer Platform - Service software results
After 1 year, TXF customers see:
13x
faster resolution
times
times
42%
more tickets
closed per agent
closed per agent
99.9%
see more
5 star reviews
5 star reviews
84%
experience increased
CSAT scores
CSAT scores
See how businesses use Service software to grow better
Howard University Ditches Spreadsheets to Maximize Corporate Sponsorships
The Challenge
Howard University’s school of business needed a better way to manage corporate partnerships.
The Solution
With Marketing & Sales software, spreadsheets gave way to clear CRM data and improved communication, leading to a fully-funded program and happy sponsors.
“Workflows and templates save us so much time. It’s also easy to clone existing emails, change a few things, and then set up new workflows.” - LaToya Turner, Program Coordinator
Howard University Ditches Spreadsheets to Maximize Corporate Sponsorships
The Challenge
Howard University’s school of business needed a better way to manage corporate partnerships.
The Solution
With Marketing & Sales software, spreadsheets gave way to clear CRM data and improved communication, leading to a fully-funded program and happy sponsors.
“Workflows and templates save us so much time. It’s also easy to clone existing emails, change a few things, and then set up new workflows.” - LaToya Turner, Program Coordinator
Howard University Ditches Spreadsheets to Maximize Corporate Sponsorships
The Challenge
Howard University’s school of business needed a better way to manage corporate partnerships.
The Solution
With Marketing & Sales software, spreadsheets gave way to clear CRM data and improved communication, leading to a fully-funded program and happy sponsors.
“Workflows and templates save us so much time. It’s also easy to clone existing emails, change a few things, and then set up new workflows.” - LaToya Turner, Program Coordinator
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Voted #1 in 45 reports
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800+ ways to connect your tools
Start growing your business through happier, more successful customers.
Frequently asked questions
Everything you need to know about TXF's Marketing software
What is TXF's Service software?
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My company already uses a CRM. Can we integrate it with TXF Service software?
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Can’t find the answer you’re looking for? Kindly chat with our friendly team.
Powerful alone, even better together.
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