.svg)
Service
Scale support & drive customer retention with TXF
Easily scalable customer support and proactive customer retention software that fuels your business growth.
%20(1).png){kind=avatar}
%20(2).png){kind=avatar}
4.9
from 4200+ reviews
60,000+ customers in 140 countries grow their businesses with TXF
.avif)
.avif)
.png)
.avif)
.avif)
Deliver exceptional customer value & drive long-term retention.
To increase customer retention, you need to focus on delivering customer value. Service Hub turns your customer experience from a cost center to a revenue driver.
Service Hub is AI-powered, omni-channel, and connected to marketing and sales data on a unified customer platform. The result? Easily scalable customer support and proactive customer retention that fuels your business growth.
Service Hub is AI-powered, omni-channel, and connected to marketing and sales data on a unified customer platform. The result? Easily scalable customer support and proactive customer retention that fuels your business growth.
Solutions to Your Biggest Service Obstacles
//01
Scale Support
Deliver support at scale with AI-powered self-service, an omni-channel help desk, and 24/7 availability.
Service Hub helps you gather important insights about your customers, track their interactions, and deliver fast and personalized service experiences that keep them coming back for more. Deepen your customer relationships and build a loyal customer base that will drive your business forward.
Service Hub helps you gather important insights about your customers, track their interactions, and deliver fast and personalized service experiences that keep them coming back for more. Deepen your customer relationships and build a loyal customer base that will drive your business forward.
Popular Features
Tixa
Provide customers with fast 24/7 solutions or route them to the right people using an expert AI-powered customer agent that knows all about your business & knowledge base.
Empower your reps to manage and resolve tickets in an AI-first workspace. 360-degree intelligence is built right into every interaction.
Help customers help themselves, and reduce your number of support requests.
Meet your customers wherever they are by accessing multiple channels in the inbox and seamlessly switching between them.
Manage your support team at scale with SLAs that increase rep efficiency and customer transparency.
Prioritize your day’s sales calls. Make, record, and automatically log calls in your CRM for maximum efficiency.
.avif)
//02
Drive Retention
Using a patchwork of tools to manage customer success can cause a disjointed experience, resulting in lost revenue. Grow customers smarter with unified and proactive tools that uncover new opportunities to improve customer health and expand your revenue.
With Service Software, you can identify opportunities to upsell or cross-sell, track customer satisfaction trends, and drive proactive customer retention.
With Service Software, you can identify opportunities to upsell or cross-sell, track customer satisfaction trends, and drive proactive customer retention.
Popular Features
Manage your book of business and drive proactive customer retention with customer health scores and product usage insights.
Create NPS, CSAT, CES, and custom surveys to gather critical customer feedback. Grow your online ranking more Google & Facebook 5 star reviews.
Capture details from calls and unlock coaching opportunities with AI-powered insights.
//03
Leverage 360-Degree Insights
TXF's Service software is connected to marketing and sales, and powered by TXF’s Smart CRM to deliver more complete insights out-of-the-box and unify your customer-facing teams.
Drive powerful collaboration and unification between your customer experience, marketing, and sales teams, providing confidence, context, and credibility in your customer conversations.
Drive powerful collaboration and unification between your customer experience, marketing, and sales teams, providing confidence, context, and credibility in your customer conversations.
Popular Features
Automatically track customer details and interactions in one fully integrated source of truth that’s accessible to your whole team.
Eliminate unnecessary manual processes so your team can focus on solving customer problems.
Uncover key insights with out-of-the-box reports that help you deliver efficient, authentic service.
Service Software That Grows With You
Below is the pricing for the TXF Customer Platform, highlighting its core service software features. For a detailed breakdown of feature tiers and usage limits, please visit our pricing page.
Core
Includes unlimited CRM & 3 seats
Starts at
$120/month
Key Marketing features:
Advanced reporting
160$/mo
Pro
Includes unlimited seats
Starts at
$500/month
Everything in Core, plus:
Advanced reporting
Most popular
Signature
Includes unlimited business units
Starts at
$2400/month
Everything in Professional, plus:
Advanced reporting
Custom pricing
Core
Includes unlimited CRM & 3 seats
Starts at
$120/month
Key Marketing features:
Advanced reporting
160$/mo
Pro
Includes unlimited seats
Starts at
$500/month
Everything in Core, plus:
Advanced reporting
Most popular
Signature
Includes unlimited business units
Starts at
$2400/month
Everything in Professional, plus:
Advanced reporting
Custom pricing
It’s already easy to use. But we’re still here for you.
Get started easily with a personalized onboarding plan tailored to your industry and needs to help you unlock value better.
Reach our 4.79/5 rated multinational team via video calls, email, or live chat, receive fast expert help for any platform-related inquiries.
Digital Marketing
Discover our award-winning services in Marketing, Branding, Content Creation, Web Design & Development & more.
The TXF Customer Platform - Service software results
After 1 year, TXF customers see:
13x
faster resolution
times
times
42%
more tickets
closed per agent
closed per agent
99.9%
see more
5 star reviews
5 star reviews
84%
experience increased
CSAT scores
CSAT scores
See how businesses use Service software to grow better
Howard University Ditches Spreadsheets to Maximize Corporate Sponsorships
The Challenge
Howard University’s school of business needed a better way to manage corporate partnerships.
The Solution
With Marketing & Sales software, spreadsheets gave way to clear CRM data and improved communication, leading to a fully-funded program and happy sponsors.
“Workflows and templates save us so much time. It’s also easy to clone existing emails, change a few things, and then set up new workflows.” - LaToya Turner, Program Coordinator
Howard University Ditches Spreadsheets to Maximize Corporate Sponsorships
The Challenge
Howard University’s school of business needed a better way to manage corporate partnerships.
The Solution
With Marketing & Sales software, spreadsheets gave way to clear CRM data and improved communication, leading to a fully-funded program and happy sponsors.
“Workflows and templates save us so much time. It’s also easy to clone existing emails, change a few things, and then set up new workflows.” - LaToya Turner, Program Coordinator
Howard University Ditches Spreadsheets to Maximize Corporate Sponsorships
The Challenge
Howard University’s school of business needed a better way to manage corporate partnerships.
The Solution
With Marketing & Sales software, spreadsheets gave way to clear CRM data and improved communication, leading to a fully-funded program and happy sponsors.
“Workflows and templates save us so much time. It’s also easy to clone existing emails, change a few things, and then set up new workflows.” - LaToya Turner, Program Coordinator
.png)
Voted #1 in 45 reports
.avif)
.avif)
.svg)
.svg)
.png)
.svg)
.avif)
.avif)
.png)
.svg)
.avif)
.jpeg)
.avif)
.avif)
.avif)
.avif)
.png)
.avif)
.avif)
.avif)
.avif)
.avif)
.avif)
.avif)
.avif)
.avif)
.avif)
.avif)
.avif)
.avif)
800+ ways to connect your tools
Start growing your business through happier, more successful customers.
Frequently asked questions
Everything you need to know about TXF's Marketing software
What is TXF's Service software?
Why is TXF Service Software important?
Will TXF help me and my team get started with the software?
How much time does it take to implement TXF's Service software?
Can I implement TXF’s software without dedicated programmers/developers?
How does TXF Service Software work with Marketing, Sales, Content, & Operations Software?
What makes TXF’s customer service software popular?
My company already uses a CRM. Can we integrate it with TXF Service software?
We reply within seconds
Can’t find the answer you’re looking for? Kindly chat with our friendly team.
Powerful alone, even better together.
Each software on the platform connects to the same underlying CRM database. While powerful on their own, they work best when you use them together.
AI-powered marketing software that helps you generate leads and automate marketing.
Easy-to-adopt sales software that leverages AI to build pipelines and close deals.
All-in-one, AI-powered content marketing software that helps marketers create and manage content.
B2B commerce software designed to help you collect payments and automate billing.
Operations software that leverages AI to help you activate and manage your data.
TXF’s AI that powers the entire customer platform.