Resolve 70% of support tickets, 24/7

In today's fast-paced world, quick and accurate responses matter. If you're not available round the clock, you’re missing out on opportunities to keep customers happy and retain their loyalty.

Tixa is always available to answer customer questions, handle ticket statuses, and provide accurate resolutions—whether it's managing queries on your website or through social media channels. It’s designed to manage your service operations like a real, full-time support team member.

Don’t settle for frustrating, robotic interactions. Tixa’s AI delivers human-like responses that feel personal and helpful, mirroring your brand’s tone. By using verified information from your knowledge base, Tixa ensures every customer interaction is accurate and reliable.

• Provides personalized, human-like responses to inquiries.
• Only uses approved content for accurate, consistent replies.
• Builds customer trust by citing sources for every response.

Your customers are almost everywhere—on websites, messaging apps, and social media. Tixa is there too, providing consistent support across platforms with unified data that keeps track of every customer, no matter where they're chatting from. It even handles AI-powered inbound and outbound calls, ensuring every interaction is covered, even after business hours.

• Works across multiple channels like WhatsApp, SMS, phone calls, and social media.
• Manages inbound and outbound calls with AI-powered IVR.
• Provides instant answers to common questions, like “Where’s my order?” or “What’s the status of my ticket?”