.svg)
Call Software
Make calls directly from your browser, consolidate calling intelligence, and automatically track calls in your TXF Smart CRM.
- Dial and receive customer support calls right in your browser
- Prioritize your daily sales calls based on your TXF database
- Automatically log every call in your CRM contact records
.avif)
.avif)
.png)
.avif)
.avif)
.png)
Support and sell more efficiently.
As a sales or customer support rep, you spend most of your day on the phone. But it's easy to get overwhelmed and lose track of what calls you need to make, what to follow up on, and the outcome of each call.
With TXF's call tracking software, you can easily receive and resolve your daily calls. Route incoming calls based on customer preference, and collect valuable information for your sales and support processes with AI-powered conversation intelligence.
Continuously improve your team’s calling performance.
Customer conversations can be a rich source of insights for sales and support teams. But as call volume increases, manually sourcing that data can feel impossible. With calling inside TXF, plus AI-powered conversation intelligence, you’ll get 360-degree insights into your calling team’s performance. Unlock coaching opportunities, quantify competitive trends, and improve your team’s calling performance. Then, make data-driven decisions to improve your sales and support strategies.
Automatically track and log sales.
Say goodbye to manually logging calls. TXF's call tracker automatically logs every call to your CRM database. Now, managers can efficiently coach reps with transcriptions, keyword searching, call commenting, and call analysis. This means your sales teams are always iterating, improving, and selling better.
Manage complex calling processes.
It’s never been easier to manage large, complex calling processes inside TXF. With inbound calling, simultaneous ringing for support teams, and IVR calling trees, your support operations will take a step forward in providing a seamless calling experience for your customers.
.svg)
Related Resources
.avif)
Frequently asked questions
